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A heads up

10 posts from 5 voices
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  1. BrentaH
    #

    This is to let all RSV/RSTD owners who may not be aware of something that is going on.

    Some background. . .
    I ride with the local VentureRiders.Org group out of Houston. They have what they call "Maintenance Days". We had one about two weeks ago at Rockport, Tx along the Texas Gulf Coast down toward Corpus Cristi. One member "sponsors" the gathering. Everybody comes and works on everyone else's bikes. It's a lot of fun, conversation, good food, and alot of work gets done on the bikes without having to involve a stealership. As Rockport is something like a 3 hr drive out of Houston, most of the group went down on Friday and spent the weekend there. We had our gathering on Saturday along with dinner for 30<!> at a local seafood [good stuff!] restaurant that night. I headed for home with my rig that evening while most of the rest of the group headed out on Sunday morning.

    On the trip home on US 59 going back to Houston, one of the RSTD's blew up. The owner managed to get the bike over to the shoulder [ a good trick from the left hand lane] and get it stopped. OIL EVERYWHERE. One of the other members headed home on his bike and came back with a truck and trailer so they could get the bike loaded up and home. The pics are kinda funny with other members of the group sitting on the side of the road in their chairs watching the traffic go by.

    This is an '06 RSTD Midnight Ed. still under warranty. It has been well taken care of with everything done whenever it was needed/due. It has a hole in the engine casing. It has been taken to one of the Houston dealerships where the service manager says that he has NEVER heard of one of these engines doing this in his 12 years in the business. The gang on VRO figure this is only the THIRD of these engines that anyone has even heard about doing this.

    Now for the reason for the HEADS UP! Yamaha has stated that they will NOT honor the warranty without full maintenance records WITH RECEIPTS on the bike. The owner has the maintenance records but no receipts. He didn't expect to need them as these engines are well known to be bulletproof. The bike has not been torn down as yet to see exactly what was the cause of the failure even though the dealership has permission to do so [at a cost of $600 to the owner].

    Everyone is currently waiting to see if Yamaha will honor the warranty as the owner has the maintenance records but no receipts. EVERYONE wants to know why it blew up [me too!]. This could get "interesting" not to mention expensive! I will keep eeryone here updated on what happens next.

  2. maxcruizer
    #

    It is very unusual for these engines to do that and I would also be very interested to see some pics of the hole and it's location on the engine.

    Also be interesting to see if Yamaha will come good for the warranty.

    How many miles on the engine?

    Mike

  3. BrentaH
    #

    I'm not sure as to the mileage on the bike. If memory serves, somewhere around 50k. The owner is a serious rider and Iron Butt rider. He is the bike's second owner and has had it from '08 if I remember correctly. The bike has alway looked good and well taken care of. It's kinda hard to miss one of those big black monsters <G>.

  4. Cabri103
    #

    This is to let all RSV/RSTD owners who may not be aware of something that is going on.

    Some background. . .
    I ride with the local VentureRiders.Org group out of Houston. They have what they call "Maintenance Days". We had one about two weeks ago at Rockport, Tx along the Texas Gulf Coast down toward Corpus Cristi. One member "sponsors" the gathering. Everybody comes and works on everyone else's bikes. It's a lot of fun, conversation, good food, and alot of work gets done on the bikes without having to involve a stealership. As Rockport is something like a 3 hr drive out of Houston, most of the group went down on Friday and spent the weekend there. We had our gathering on Saturday along with dinner for 30<!> at a local seafood [good stuff!] restaurant that night. I headed for home with my rig that evening while most of the rest of the group headed out on Sunday morning.

    On the trip home on US 59 going back to Houston, one of the RSTD's blew up. The owner managed to get the bike over to the shoulder [ a good trick from the left hand lane] and get it stopped. OIL EVERYWHERE. One of the other members headed home on his bike and came back with a truck and trailer so they could get the bike loaded up and home. The pics are kinda funny with other members of the group sitting on the side of the road in their chairs watching the traffic go by.

    This is an '06 RSTD Midnight Ed. still under warranty. It has been well taken care of with everything done whenever it was needed/due. It has a hole in the engine casing. It has been taken to one of the Houston dealerships where the service manager says that he has NEVER heard of one of these engines doing this in his 12 years in the business. The gang on VRO figure this is only the THIRD of these engines that anyone has even heard about doing this.

    Now for the reason for the HEADS UP! Yamaha has stated that they will NOT honor the warranty without full maintenance records WITH RECEIPTS on the bike. The owner has the maintenance records but no receipts. He didn't expect to need them as these engines are well known to be bulletproof. The bike has not been torn down as yet to see exactly what was the cause of the failure even though the dealership has permission to do so [at a cost of $600 to the owner].

    Everyone is currently waiting to see if Yamaha will honor the warranty as the owner has the maintenance records but no receipts. EVERYONE wants to know why it blew up [me too!]. This could get "interesting" not to mention expensive! I will keep eeryone here updated on what happens next.[/quote

    I have heard of Yamaha not honoring the warranty before without
    maintenance records and receipts....Another good reason to 1. make sure all of the scheduled maintenance is done when when when needed. 2 receipts kept for all of same. esp if you do the work yourself. Not such a big deal if you have it done by a realiable dealer or shop that keeps good records.

  5. BrentaH
    #

    Ok here's the latest as of this morning. Bike owner gets call from the dealer who now has a copy of the bike's maintenance records.

    Dealer asks about clutch work done at 41k miles. That was the clutch spring being replaced. More clutch work later?? was speed bleeders being put on the brake and clutch lines. Dealer also noted non OEM filter and had no idea was oil had been used even though he had already been told Rotella T full synthetic. Filter being used was the Super Tech 7317. Clear implication throughout that dealer thought the bike had blown up due to something the owner had done or not done.

    Then the dealer wanted to make VERY sure that he has owner authorization to start tearing the bike down. He did but then he added that he should get half of the $600 charge up front before going forward but then decides that the bike is stil worth about $8-9k so they'll pass on the deposit. Owner makes sure that the torn down bike will be available for other members of the group to check out before anything else is done to it. Bike should be available for viewing by next weekend. Unfortunately, it's owner has family concerns that are sending him out of town on Thursday so he won't be here to see it. I've no doubt that some of the other guys will take more pics than you can count. There are some serious camera nuts in that bunch.

    As for where the hole is, it is in the lower engine case with cracks extending out and up into the upper casing. The pics of that are quite something. The comment was made that when it blew, it literally coated the rear tire in oil so getting the bike off the highway and stopped without going down was a major piece of luck.

    More later!!

  6. BrentaH
    #

    Ok updates again.

    The engine has been torn down. Pics are posted on the VRO website if anyone is interested. Look for a post/thread titled "So, a man walks into the service department" by Dave77459. You'll find it in the "Watering Hole" forum. I'm going to have to have my hubby explain the pics to me. I'm not getting the technical side of this but the rod is snapped and twisted from what I can see. Quite a bit of discussion regarding just what caused it to go boom. Dave is speaking very highly of the dealer, Tejas Motorsports in SE Houston as they are trying to work a balance between Dave and Yamaha. So far it looks like a warranty issue that should be covered but apparently Yammy is looking into some other things before going ahead with the authorization.

    Dave has some concerns that everything gets replaced without any of the old parts being reused. He's hoping to get the bike back in time to give it a thorough shake down ride before it actually does go out of warranty in April.

    Oh Fun!

    Again More Later!!

  7. zhovman
    #

    I believe that no matter how long Yamaha and the Stealership drag this out, the repairs should still be covered because you (or your hubby) brought this in and started a Work Order before the warranty expired. Good Luck and hope you get your bike back soon.

  8. BrentaH
    #

    zhovman
    It's not my bike. Dave is one of the guys I ride with and the Roxie is his bike. Work order or no, if Yamaha can come up with sufficient reason to deny the claim, they can refuse to pay for the repairs which in this case looks like it's either [should be] going to be a complete rebuild or replacement of the engine in the RSTD.

    We are members of the VentureRiders.Org group and the Roxie blew up while most of the bunch I ride wth were on their way back from a weekend stay at Rockport, Tx. I was down there on Saturday for our gathering but came home that night. Dave is reporting to the group on the VRO site, letting everyone know just what is going on with the Roxie and the situation with the dealer and Yamaha. I posted here regarding it so that any RSV/RSTD owners on here can be aware of the situation and what Yamaha has to say on it. General opinion on the VRO site is that this is only the third RSV/RSTD to blow up that anyone knows about. What Yamaha has to say can be important to other owners as it can affect any warrranty repairs to their RSV/RSTD's.

    Again, More later!!

  9. zhovman
    #

    Still, I would think that Yamaha would want to jump all over it just to find out what did go wrong with the motor. As large a company as Yamaha is, and thinking it would only want to improve it's name and customer base (also read as "Satisfaction"), I think they would bend over backwards to do what is right in this case. Good Luck to Dave and Roxie...

  10. lap121
    #

    Always keep a yammy filter close by in case..

    Rotella can be determine by the smell, that is why it cause smeltella learned that after owning a dodge diesel...

    Good oil and does have the JMASO approval but that super tech doesn't

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